Session - Communication and Confliction Resolution Session | 12:30pm - 4:20pm I 3 CPD Points
Inclusions: Half Day Education with Tea and Coffee on Arrival and Afternoon tea
Audience: Assistant to Strata Community Manager, Strata Community Manager Level 1, Strata Community Manager Level 2, Strata Community Manager Level 3a and 3b, and Senior Strata Community Manager
Well-refined professional communication and conflict resolution skills are an imperative part of our role in the service industry as Strata Community Specialists.
Every day we deal with multiple cultures, personalities, and agendas. It’s only natural that at times conflicts will need to be resolved.
The ability to successfully resolve conflict depends on our ability to manage stress quickly - to effectively intervene, negotiate, and facilitate positive outcomes for all parties involved.
SCA (WA) is excited to announce we are bringing Bullshift in to provide this essential workshop for Strata Community Managers to assist improving your communication, through the development of techniques to utilise to resolve conflicts and perform professionally under pressure.
PROGRAM
12.00pm I Registration opens and tea and coffee on arrival
12:30pm I Session begins and Welcome
4:20pm I Session concludes
INTRODUCTION TO BULLSHIFT
The Intro to Bullshift is inspiring, practical, and enjoyable. They use humour and empathy to get people thinking about how they communicate and what we can each do to improve. Delivered as a 'live in the room' half-day workshop supported by 4 x Episodes on Bullshift TV.
The Workshop explores the Core Aims of Bullshift:
-Get up the Ladder of Relationships
-Get Down the Point Curve
-Get the Subtext into the Text
-Get from Shadow to Best Self
The Workshop is interactive, fun and fast paced and will have the participants laughing and interacting with each other whilst exploring conscious communication and collaboration. The Intro to Bullshift explores the concepts and framework for further exploration of Bullshift through The Four Shifts Program.
MEET THE PRESENTER
Malcolm Dix is a Bullshift Facilitator, Executive Coach, Counsellor, Accredited PRINT Practitioner and recovering Stand Up Comedian with over 20 years of experience presenting to diverse audiences across Australia.
Over the years, Malcolm has worked with almost every industry imaginable – from Health, Community Services, Education and Finance to Government Departments, Local Councils and numerous small to medium businesses and global organistations
Malcolm’s natural energy, insight, empathy and great humour give him the flexibility to engage with a broad range of organisations.
In recent years, Malcolm has completed Post Graduate studies in both Leadership Coaching and Counselling, which has further enhanced his understanding of how and why people do the extraordinary, delightful and sometimes bizarre things we humans tend to do.
Today, Malcolm blends all his learning and lifelong experience with the Bullshift Principles – and plenty of humour – to help people ‘Shift the Bull.’
Cancellation Policy
Cancellations received prior to 31 August 2023 are fully refundable. Cancellations received after 31 August 2023 are not refundable. Substitute delegates are welcome. Confirmed registrants who do not attend are liable for 100% of the registration fee.
Date: Thursday, 14 September 2023
Time: 12:30pm - 4:20pm
Location: Fraser Suites Perth, 10 Adelaide Terrace, East Perth WA 6004
SCA CPD Points: 3 CPD Points
Inclusions: Half Day Education with Tea and Coffee on Arrival and Afternoon tea
Member Price: $200.00