Session - Business Communication & Writing | 9:00am - 11:30am I 1.5 CPD Points 
Inclusions: Tea and Coffee on Arrival and Morning Tea
Audience:  Assistant to Strata Community Manager and Strata Community Manager Level 1


Strata Managers and Assistants play a critical role in managing and maintaining the operations of strata properties, and effective communication is key to ensuring smooth interactions with property owners, residents, contractors, and other stakeholders.

Becoming an effective writer reduces the substantial time it takes seeking clarification about badly written communications:

• You will write less but be understood more,
• Effective writing will enable you to get to the point swiftly and succinctly,
• Less of your work will be edited and changed by other people,
• Your writing will include better and more influential arguments, and
• Effective writing will enable you to anticipate queries and questions and to answer them before they are raised.

By the end of this event, participants will have developed a solid foundation in Business Writing & Communication skills and contribute to the overall efficiency and professionalism of their strata management team.

PROGRAM
8.30am I Registration opens and tea and coffee on arrival
9:00am I Session begins and Welcome
11:30am I  Session concludes

MEET THE PRESENTERS
Alison Dench 
Ali loves words! She’s currently writing a book: memoir and poetry. At Sheridan Institute of Higher Education, Ali lectures in Linguistics and Academic and Professional Communication Skills. Her teaching career has taken her to the Pilbara, Perth, the Philippines and Outer Mongolia.

Sheridan Institute of Higher Education is a quality, not-for-profit, face-to-face higher education provider in the heart of Perth. They offer undergraduate courses in Business, Humanities and Social Sciences, and postgraduate courses in Business and Education.

John Harman
John Harman has written for a living all his working life. Born in London, John worked first in advertising then as a journalist. He enjoyed early success as a television scriptwriter and filmmaker before becoming a full-time author of several novels and works of non-fiction.

He has lectured extensively on creative writing in the UK and in America. Since coming to WA, John has been appointed an adjunct Senior Lecturer at Edith Cowan University and conducts regular writing courses, including for the University of Western Australia’s UWA Extension. Currently, John is either writing corporate histories or facilitating workshops on the skills of simple and succinct writing for managers and executives of business organisations, legal firms, universities, and federal, state, and local government departments.

Cancellation Policy
Cancellations received prior to 12 October 2023 are fully refundable. Cancellations received after 12 October 2023 are not refundable. Substitute delegates are welcome. Confirmed registrants who do not attend are liable for 100% of the registration fee. 

Date: Thursday 26 October 2023 
Time: 9:00am - 11:30am
Location: The University Club of Western Australia
SCA CPD Points: 1.5 CPD Points
Member Price: $105.00