WA Effective Strata Assistants
Your role as a strata assistant or support staff member is crucial to the success of your team and organisation. Whether you’re hoping to move in to a strata management role or continue your career in a support role, this workshop will help you to enhance your skills in the vital areas of organisation and communication.
CPD Points: 2.5
This event is proudly supported by Higgins and Acumentis.
Session One | Nicole Ceric
Learn from experienced, high performing Executive Assistant Nicole Ceric on the importance of your role, how to best assist the people you work with and how to manage a busy workload.
Session Two | Dr Darja Kragt, UWA
The focus of this workshop is understanding the psychology of resilience and applying contemporary evidence-based principles of effective workplace communication. The workshop will introduce active listening techniques and conflict-management skills (based on the Conflict Resolution Network’s 12 skills) and allow participants to practice these in situations of holding difficult conversations. Resilience and coping strategies will also be discussed.
Online registration not available.